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Statistical Thinking to Improve Quality

Statistical Thinking to Improve Quality

  • Womack and Flowers (1999) present a case study involving the application of the Theory of Constraints (TOC) to improve throughput at the 366th Medical Group, an Air Force unit located in Idaho that provided inpatient and outpatient services.   The patients involved were guaranteed access within specified time limits: 24 hours...

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Statistical Thinking to Improve Quality

  • Womack and Flowers (1999) present a case study involving the application of the Theory of Constraints (TOC) to improve throughput at the 366th Medical Group, an Air Force unit located in Idaho that provided inpatient and outpatient services.   The patients involved were guaranteed access within specified time limits: 24 hours...